CRM (Customer Relationship Management) helps an a company manage their customer relationships in an effective and profitable way. Build a robust database system about your customers to meet their demands, and provide exceptional customer service.

Our CRM Services include

  • Business Analysis and Advice Solutions
  • Project Requirement analysis and gathering
  • CRM Integration Solutions and Services
  • CRM Project Management Solution
  • Customized CRM Solutions Implementation
  • CRM Maintenance and Support

Benefits of CRM for Businesses

  • Helping an enterprise to enable its marketing departments to identify and target their best customers
  • Manage marketing campaigns and generate quality leads for the sales team
  • Improve telesales, account, and sales management by optimizing information shared by multiple employees, and streamlining existing processes
  • Build personal relationships with customers and improve customer satisfaction and maximize profits
  • Identify the most profitable customers
  • Many organizations turn to CRM software to help them manage their customer relationships
  • On-premise, on-demand or Software as a Service (SaaS) CRM services are available
  • Mobile CRM and the open source CRM software model provide significant cost-savings

CRM Engagement Models

Our consultants lead the industry with their experience and have delivered amongst the largest, complex and most successful open source vTiger and Sugar CRM implementations covering various areas of CRM consulting such as Sales, Marketing, Service, and Social media integration.

  • Installation, Set up and Administration – US$750 (one-time)
  • Annual Maintenance Contract starting from US$300/- per year
  • Customized monthly CRM reports at US$30/- per report

Performetris’ CRM Features:

  • Membership Management
  • Sales Module
  • Marketing Module
  • Loyalty Program Management
  • Customer Service & Support
  • New Generation Marketing
  • Membership Portal
  • POS Integration
  • Online Marketplace
  • Social Media Integration
  • Mobile Applications
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